2nd Space Studios (“2nd Space Studios,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through this website (the “Site”), how we use it, and the choices you have. By using the Site, you agree to the practices described below.
Information We Collect
We collect information in the following ways:
- Information you provide directly. When you submit a contact form or booking request, we collect details such as your name, email address, phone number, company name (if provided), and information about your request — for example, the service, date, time, duration, number of attendees, and any notes you include.
- Automatically collected information. Like most websites, we automatically collect certain technical information when you visit the Site, such as your IP address, browser type, device type, pages viewed, and referring URLs, via cookies and similar technologies.
We do not collect payment or billing information through this website — we do not process payments online.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and process booking requests
- Communicate with you about your request, including scheduling and follow-up
- Operate, maintain, and improve the Site
- Understand how visitors use the Site through analytics
- Protect the Site and our forms from spam and abuse
- Comply with legal obligations
Cookies & Analytics
We use Google Tag Manager and Google Analytics to understand how visitors interact with the Site. These services use cookies and similar technologies to collect information such as pages visited, time on page, and general location. This information is aggregated and does not directly identify you. You can learn more about Google’s practices and opt out of Google Analytics at policies.google.com/technologies/partner-sites.
Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how parts of the Site function.
Forms & reCAPTCHA
Our contact and booking forms are protected by Google reCAPTCHA to help prevent spam and abuse. Your use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Site and process form submissions (for example, our website host and form software provider), who are only permitted to use your information to provide services to us.
- Google, in connection with the analytics and reCAPTCHA services described above.
- Legal authorities, if required to comply with a law, regulation, or valid legal process.
Data Retention
We retain the information you submit for as long as reasonably necessary to respond to your inquiry or booking, maintain business records, and comply with our legal obligations, after which it is deleted or anonymized.
Your Choices
You may contact us at any time to ask what information we hold about you, request a correction, or request that we delete it, subject to any legitimate business or legal reasons we may have for retaining it. To make a request, use the contact information below.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Third-Party Links
The Site may link to third-party websites, such as our Instagram profile or Google Maps. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
2nd Space Studios
221 N 2nd St, Wilmington, NC 28401
info@2ndspace.co
(910) 550-2520